First published in Exchange, the magazine of the Brigham Young University School of Business, the following twelve categories were advanced to cover the root or cause of most ethical firm dilemmas that one might encounter in their jobs. I have summarized them to keep them short and simple.
1. Taking Things That Don't Belong To You
Everything from taking highlighters from the storehouse room, to sending personal mail through the mailroom, to downloading unauthorized games to play on your work computer fall into this category. A Cfo of a major corporation took a cab from the airport to his home in the city. When he asked the cabbie for receipt, he was handed a full book of blank receipts. Apparently this dilemma of accurately reporting firm expenses involves more than just one employee.
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2. Saying Things That You Know Are Not True
When a car salesperson insists to a customer that a used car has not been in a previous accident, when it has, an ethical breach has occurred. When a clerk in a store assures a customer that a product has a money-back guarantee, when only trade-ins are allowed, an additional one ethical violation occurred (and maybe a violation of the law).
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3. Giving Or Allowing False Impressions
There is an urban legend in which 2 Cd's were being sold on a Tv infomercial that claimed that that all the hits of the 1980's were on the Cds. The infomercial emphasized over and over again that all songs were performed by the former artists. When they received the Cds, upon closer inspection, they found that all songs had been covered by a band called The former Artists. While technically true, the impression given by the infomercial was false.
4. Buying sway or bright in conflict of Interest
When a firm awards a building covenant to an club owned by the brother of the attorney general, or when a county committee who is expensed with selecting a new road building firm is traveling nearby the state finding at roads at the expense of one of the bidders, a conflict of interest arises which might sway the results of that choice.
5. Hiding or Divulging Information
Failing to present facts from the results of a study on the protection of a new product, or selecting to take your fellowships ownership product facts to a new job are examples that fall into this category.
6. Taking Unfair Advantage
Have you ever wondered why there seem to be so many product protection rules and procedures? It is primarily the succeed of laws passed by government institutions to safe the buyer from fellowships that previously took unfair benefit of them because of their lack of knowledge or through complex contractual obligations.
7. Committing Acts of Personal Decadence
Over time, it has become addition clear that the acts of employees exterior of work can have a negative succeed on a businesses image. This is one of the former reasons fellowships are minimizing public interactions or events, exterior of the office, so that drug or alcohol related events can not be tracked back to the company.
8. Perpetuating Interpersonal Abuse
At the heart of this class of ethical misbehavior is the abuse of employees through sexual harassment, verbal lashing, or public humiliation by a firm leader.
9. Permitting Organizational Abuse
When an club chooses to operate in an additional one country, it sometimes butts up against public culture in which child labor, demeaning work environments or excessive hours are required. It is at this point that the leaders of the firm have a choice...whether to perpetuate that abuse or alleviate it.
10. Violating Rules
In some cases, people or organizations violate rules to expedite a process or decision. In many of these cases, the results would have been the same regardless, but by violating the rules or required procedures for that outcome, they can potentially scar the credit of the club they work for.
11. Condoning Unethical Actions
Suppose you are at work one day and you consideration that a colleague of yours is using petty cash for personal purchases and fail to report it. maybe you know that a new product in development has protection issues, but you don't speak out. In these examples, failing to do right creates a wrong.
12. Balancing Ethical Dilemmas
What about a situation that would be thought about neither right, nor wrong? What should be done here? Should Google or Microsoft do firm in China when human ownership violations are committed daily? Sometimes an club must equilibrium the need to do firm with any ethical dilemmas that might arise from doing business.
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